Terms and Conditions

By entering this website/mobile application you agree to be bound by all of the Terms and Conditions as set out below.

If you do not accept these Terms and Conditions of use please leave this website. 

About us Luxe Surveyor Limited ("we", "us" “our”) is a company registered in HONG KONG Special Administrative Region of People’s Republic of China.

 Areas of this website and its mobile application "our applications" " website" "mobile applciation") relate to Luxury brands and companies and provide information about services, products, places. In order to help you in your experiences, our website and its mobile application enable you to memorize useful information and to share experiences. This on-line service is a free service for personal, non-commercial use. If you wish to deal with any of the companies recorded on LUXE OBSERVER website or its mobile application, please contact the company directly. 

Personal use 

To access or use our website and/or its mobile application, you must not be younger than 16 years old and you must have the requisite power to be bound by those terms and conditions. 

You may not use our website and/or its mobile application for commercial purposes, if you are a competitor of us, if you have been previously banned from our website and its mobile application and if we have closed your account. 

To use our website and its mobile application, you must create an account and provide information. You are responsible for maintaining the confidentiality of your password. Please refer to our PRIVACY POLICY for more information. 

You agree not to, and will not assist, encourage, or enable others to: 

• create or use an account for anyone other than yourself, adopt the identity, name of someone else, provide an email address other than your own one, create multiple accounts. 

• share false testimonies, defamatory opinions, rigged and modified pictures and videos to alter the truth, and reviews influenced or being compensated by a third-party; 

• violate any third-party’s right, including intellectual property and proprietary rights, moral and privacy rights; 

• threaten, harass, and personally harm others; 

• promote pornography, discrimination, and hate speech; 

• send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming or attempt to manipulate our website and its mobile application’s search results; 

• promote any business or commercial venture or event, or use our website and its mobile application for commercial purposes, except as expressly authorized and with our prior written consent;

 • violate any law, regulation; 

We would be grateful to let us know another user has violated our Terms and Conditions, if you believe so. We reserve the right to investigate and take appropriate action at our sole discretion. We have no obligation to enforce our Terms and Conditions on your behalf against another user. 

Accuracy of information on this website and third party websites 

We attempt to keep all information on this website and its mobile application up-to-date. The specifications contained in this website, however, are for information purposes only. Whilst LUXE OBSERVER team uses reasonable efforts to provide accurate and related information, we assume no responsibility or liability for errors, omissions in any information provided by the website and its mobile application. 

We are not responsible for the content of any third party website. Your use of our website and/or its mobile application is at your own risk, including the risk that you might be exposed to sharings that may be offensive, inaccurate, indecent, or inappropriate. 

No contract formation 

As the content of this website is solely provided for general information purposes it is not intended to constitute an offer for the sale of any specific goods or services. 

Sharings

 “Sharing(s)” means content that you and users submit and transmit to our website and its mobile application, answers you accept and approve. 

Sharings include ratings, reviews, pictures, videos, compliments, personal comments, messages, choices that are publicly displayed on our website and its mobile application under your/the user’s pseudonym. 

You are solely responsible for your sharings, and when approved, it cannot be withdrawn. 

You assume the risk associated with your sharing. While approving its content, you certify it is accurate, true and not influenced by a third party. 

Any perjury expose yourself to liability. You may expose yourself to liability, especially if part or all the sharing is false, intentionally defamatory, and unlawful, includes pornography, discrimination, hate speech, violates any law, regulation, third-party’s right. 

You authorize us to use your sharings in many different ways. We may publicly display it on our website and its mobile application, reformatting and moderating it, translating it, promoting it, creating derivative works from it, removing it, analyzing it, and incorporating it into advertisement and other works. You, hereby, irrevocably grant us, worldwide, perpetual, non-exclusive, royalty free, rights to use your information including your sharings. 

Feedback 

Thank you to send us your feedback. We love it!  You agree that any idea, suggestion, document or proposal sent to us does not contain confidential or proprietary information of third parties. We are then under no obligation of confidentiality, express or implied, with respect to information you provided. 

Even if we don’t have similar consideration, you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the information provided in your feedback, and you irrevocably waive, and cause to be waived, against us and our users any claims and assertions of any moral rights contained in such feedbacks.

Intellectual Property Rights - Copyright and Trademarks 

All rights in the content of this website and its mobile application including copyrights, design rights, database rights, patents, inventions, know-how, source codes and any other intellectual property rights are owned by or are licensed to us. 

You undertake not to, and will not assist, encourage, or enable others to:

 • violate the terms and conditions

 • adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of our website and its mobile application, publicly display, sell, trade, or in any way exploit our website and its mobile application, its content, except as expressly authorized and with our prior written consent

 • replicate, download, relay, dispatch, distribute, remove, modify or publicize any text, illustration, chart, graphic, icon, logo, image, and the arrangement thereof, and any underlying source code and software without expressly authorized and our prior written consent or the respective copyright holder; 

• use any robot, spider, site search, retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of our website and its mobile application or any of its content;

 • use, record, process, or mine any information about other users, including sharings;

 • use, access, retrieve or index any portion of our website and its mobile application for purposes of constructing or populating a searchable database of business reviews;

 • use this website and its mobile application to upload or distribute any material that contains viruses, worms, defects, Trojan horses or the like or to do anything that may interfere with or disrupt this website or its services; 

• take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our technology infrastructure or otherwise make excessive traffic demands of our website and its mobile application;

 • attempt to gain unauthorized access to our website and its mobile application, user accounts, computer systems, networks connected to our website and its mobile application through hacking, password mining or any other means;

 • establish a link to this website from any other website, intranet or extranet site without expressly authorized and our prior written consent; 

• and generally, do anything violating our terms and conditions, unlawful and that may cause damages to us, our website and its mobile application, its content.

Use of the Luxe Observer font is reserved strictly for Luxe Observer official communication, digital, film, packaging, labels and parts specific to Luxe Observer. 

Any unauthorized or unlicensed use will be considered an infringement of our intellectual property rights, and action may be taken to protect those rights. 

Luxe Observer is a trademark belonging to Luxe Surveyor Ltd 

Website reliability 

Whilst we attempt to avoid any errors on this website, no guarantee can be made as to its uninterrupted and error free usage. We reserve the right to update, modify, suspend or withdraw the entire or any part of the website at any time without notice without incurring any liability. 

Disclaimer of Warranties

 THE SITE AND ITS MOBILE APPLICATION ARE MADE AVAILABLE TO YOU ON AN "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" BASIS, WITH THE EXPRESS UNDERSTANDING THAT LUXE SURVEYOR Ltd, ITS PARENTS, SUBSIDIARIES, AFFILIATES, ANY RELATED COMPANIES, SUPPLIERS, LICENSORS AND PARTNERS, AND THE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND REPRESENTATIVES OF EACH OF THEM MAY NOT MONITOR, CONTROL, OR VET USER CONTENT - UNLESS IT APPEARS IT INFRIGES OUR TERMS AND CONDITIONS. AS SUCH, YOUR USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK. WE MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SITE, ITS SAFETY OR SECURITY, OR THE SITE CONTENT. ACCORDINGLY, WE ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE SITE'S INOPERABILITY, UNAVAILABILITY OR SECURITY VULNERABILITIES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY OF THE BUSINESS LISTINGS, RATINGS, REVIEWS (INCLUDING THEIR CONTENT, ORDER, AND DISPLAY), OR METRICS FOUND ON, USED ON, OR MADE AVAILABLE THROUGH THE SITE. ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR LAW WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON OUR WEBSITE AND ITS MOBILE APPLICATION ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. WE SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR PROFIT OR LOSS OR OTHERWISE) COSTS, CLAIMS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION WHATSOEVER, WHETHER CAUSED BY THE ACTS, OMISSIONS OR THE NEGLIGENCE OF LUXE SURVEYOR LIMITED, ITS EMPLOYEES OR AGENTS, WHICH ARISE OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR THE INFORMATION, CONTENT MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE. WE DISCLAIM LIABILITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF INFORMATION OR DATA. WE DO NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ACCESS TO OR MATERIAL ON ANY WEBSITE THAT IS LINKED FROM OR TO OUR WEBSITE AND ITS MOBILE APPLICATION. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH OUR WEBSITE, ITS MOBILE APPLICATION, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO, OR USE OF THE SITE. 

Indemnity 

You agree to indemnify, defend, and hold LUXE SURVEYOR Ltd, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to your access to or use of our website and its mobile application, your violation of the Terms and Conditions, or the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. 

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it. 

Variation 

We reserve the right to change these Terms and Conditions at any time without prior notice. The new version will be posted on the website and will take effect and govern all use of the website immediately upon posting. 

Languages 

In case there was any inconsistency between this version and a version of this document provided in another available language, this English version shall prevail. 

Termination 

If you wish to close your account and terminate our Terms and conditions, discontinuing your use of our website and its mobile application, you should provide us a notice of termination here. Please review our Privacy Policy for information about what we do with your account when terminated. We may close your account, suspend your ability to use our website and its mobile application, and/or ban you from our website for any or no reason, without notice or liability of any kind. Any such action could prevent you from accessing your account, our website and its mobile application and any content and related information.

In the event of any termination of these Terms and Conditions, whether by you or us, Sections: Personal use, Sharings,Feedback,  Intellectual Property Rights - Copyright and Trademarks, Variation, Disclaimer of Warranty, Indemnity, Languages, Survival of Conditions, Jurisdiction will continue in full force and effect, including our right to use Your Sharings and Feedbacks as detailed above. 

Survival of Conditions 

If any provision of these Terms and Conditions is or becomes illegal, invalid or otherwise unenforceable under the laws of any state or country, it shall be removed from these Terms and Conditions. The legality, validity and enforceability of any other provision under the law of that jurisdiction and the legality, validity and enforceability of that or any other provision under the law of that jurisdiction shall not be concerned or harmed. 

Jurisdiction 

These Terms and Conditions will be solely governed by and construed in accordance with the laws of HONG KONG SPECIAL ADMNISTRATIVE REGION. The courts of HONG KONG SAR shall have exclusive jurisdiction to resolve any disputes relating to these Terms and Conditions.

 © 2016-2018 Luxe Surveyor Ltd for LUXE OBSERVER™ HONG KONG SAR All rights reserved

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